Plain-English information about how 3DBrix handles marketplace orders, LEGO buying enquiries, form submissions and personal information.
About 3DBrix
3DBrix is an independent UK LEGO® reseller based near Lancaster, UK. We sell genuine new and used LEGO® parts, sets and minifigures through established marketplaces including BrickLink, BrickOwl and eBay.
LEGO® is a trademark of the LEGO Group, which does not sponsor, authorise or endorse this website.
Marketplace orders
Orders are placed through the marketplace selected by the customer, such as BrickLink, BrickOwl or eBay. Those marketplaces provide their own payment systems, order records, buyer protection, messaging tools and terms.
For questions about an existing order, please contact us through the marketplace where the order was placed so that order details, tracking and buyer protection remain in one place.
Selling LEGO to 3DBrix
The “Sell Your LEGO” form is used to send details and photos for an initial estimate.
Any price given from photos is an estimate only. It is not a guaranteed offer. Final offers are only confirmed after inspection, weighing, condition checks and confirmation that the items are genuine LEGO® and suitable for resale.
We are currently focusing on LEGO collections within around 30 miles of Lancaster. Please do not post LEGO to us unless we have specifically agreed this in writing.
We may decline lots that contain heavy non-LEGO content, damaged pieces, dirt, damp, mould, smoke odour, strong odours, unsafe contamination or items that are not suitable for resale.
If a final price is agreed after inspection, payment will be made before the LEGO leaves the seller.
Information we collect
When you contact us or submit the Sell Your LEGO form, we may collect:
Your name
Your email address
Your town, postcode or general location
Details about the LEGO you want to sell
Approximate weight
Photos you upload
Any other information you choose to include
We use this information to assess LEGO collections, respond to enquiries, arrange inspection or collection where appropriate, and keep a record of communication.
Form submissions
Our Sell Your LEGO form may be provided through Tally. Information submitted through the form may be processed by Tally in order to deliver the form submission to us.
Please do not submit personal information that is not needed for the enquiry.
How long we keep information
We only keep enquiry information for as long as reasonably needed to respond, assess the enquiry, keep business records, or deal with any follow-up questions.
You can ask us to delete your enquiry information by emailing hello@3dbrix.co.uk.
Cookies and third-party services
This website may use basic third-party services, such as embedded forms or links to external marketplaces including BrickLink, BrickOwl, eBay, YouTube and Tally.
External websites have their own privacy and cookie policies. Once you click through to another website, their policies apply.
Contact
For privacy questions, selling enquiries or general contact, email: